Effective Date: January 2026
Welcome to LifosDBS, a wellness and e-commerce business based in Accra, Ghana. This page outlines the policies that govern how we operate and serve our customers.
🚚 1. Delivery Policy
- We offer fast and reliable delivery within Accra and other parts of Ghana
- Estimated delivery time may vary depending on location and availability
- Same-day or express delivery options may be available in select areas
- Customers must provide accurate delivery details to avoid delays
💰 2. Refund & Return Policy
- Due to the nature of our products, opened items are not eligible for return
- If you receive a damaged or incorrect product, contact us within 24 hours
- Approved refunds or replacements will be processed accordingly
- Refund timelines may vary depending on the payment method used
🔒 3. Privacy Policy (Summary)
- We collect only the necessary information to process orders and provide services
- Your personal information is kept secure and not sold to third parties
- For full details, please refer to our Privacy Policy page
📦 4. Order Policy
- All orders are subject to confirmation and availability
- We reserve the right to cancel or refuse any order when necessary
- Prices are subject to change without prior notice
📞 5. Customer Support Policy
- We are committed to providing timely and helpful customer support
- Customers can contact us via phone, WhatsApp, or email
- Response times may vary, but we aim to respond promptly
⚖️ 6. General Terms
- By using our website, you agree to our policies and terms
- Policies may be updated at any time without prior notice
- Continued use of our services means you accept any updates
📍 7. Contact Information
For any questions or concerns, please contact us:
- Business Name: LIFOSDBS CONSULT LIMITED
- Location: Ghana
- Phone/WhatsApp: 0248286225
- Email: admin@lifosdbs.com